FAQs

1 . Q. Can I Change Hajj Package After Booking My Name ?

A: Yes, After Booking with us you can change Hajj package within 30 days.

2 . Q: What is the Segregation Procedure in Mina Tent ?

A. Men & Women Stay In Separate room in same Tent.

3 . Q. Can I Contact My Mother/wife/sister in Mina ?

A. Yes, But Can't Enter Woman Tent.

4 . Q: What is the distance between Three Star Hotel and Holy Masjid al Nabawi ?

A. Our Three Star Hotels In Masjid Al Nabawi Complex [ Merkazia] , Very Close To Al-Haram ,1-2 Minute Walking Distance.

5 . Q. What is the distance between Five Star Hotel and Holy Mosques ?

A. Our Selected Five Star Hotels Adjacent To Al-Haram, Zero Meter Distance.

Hotels Are - Hilton/Zamzam / Movenpick / Safwa royal /swissotel .

6 . Q. Which Airline Do U Use ?

A.  We Use Saudia Arabian Airlines for Our Hajj Guests.

7 . Q. For Hajj Booking, what documents Do I need to provide ?

A.   Required Documents for Hajj Booking:

For Adult : Bangladeshi NID Card copy , 3 copy passport size color photo

For under 18 years:  Birth certificate copy & 3 copy passport size color photo

For NRB : Birth Certificate copy, Passport copy , ID card copy / pp copy of your present country & color photo .

8 . Q. When is the full payment due?

A. After Hajj registration You Can Pay In Different Installment.

9 . Q. How much Deposit is needed to book?

A. For Early Booking BDT10,000/Person Only.

10 . Q: What is the closing date for Hajj Booking?

A:    In 2016 Hajj registration period was 23March to 30 May 2016 and Hajj Qouta was 88,200.

        But this Qouta was full filed within 4 working days. it was started from 3pm of 23 March & closed 1.37PM of 28th March 2016.

        So, if you are planning to perform Hajj , kindly Book your package before starting Registration period.

11 . Q: When Umrah visa will open for Bangladesh for 2020?

A: Well,  Umrah visa will open from 1st week of October 2020.

12 . Q. What Type Of Hotel Agency Offer For Umrah Passanger ?

A.  We Offer Three Star / Five Star Hotel According To Your Desire . In Holy Makkah five star Hotels adjacent to Haram.

        In Holy Madinah Both Three star & Five star Hotels closer to Mosjid Al Nabawi.

13 . Q. What is The Age Requirment For Umrah visa ?

A.    Well, For Single Male Traveler Age Should Be minimum 40 Years To Get Umrah Visa.

          But There is No minimum age restriction applicable for Family Group / Husband-Wife / Mother-Son ..

          For further details please contact our office.

14 . Q. What Is The Maximum Duration For Umrah Package ?

A.  Umrah Visa / Package Duration Maximum 15 Days.

15 . Q. Do You Issue Umrah Visa Only Without Hotel ?

A.  Well, According to saudia Arabia Govt. new rules since 2015 , We sale Full Package ( Umrah Visa - Air Ticket - Hotel Accommodation - Guide service). Bangladeshi Umrah Operators can't issue visa only.

16 . Q. Do you provide VIP Moallem Service during Hajj Days ?

A. Yes, We provide VIP Moallem Service during Hajj Days in Mina - Arafat - Mujdalifa.

 

Testimonials

    • Dear Masum Billah Bhai,
      •  I really don't know where to begin except to say, "Thank you."
        •  Truly, I including my 8 members of the family had a marvelous time on our trip for Umrah. We were very pleased with the accommodations in Holy Makkah and Madinah. It was amazing and exceeded my expectations! . .

    Haji Engineer Mohammad Haroon Bhuiyn

    Engineer Mohammad Haroon Bhuiyn

    DGM ( PETROBANGLA )
  • No word to appreciate. Real good professionalism & quick in response over phone or e-mail. Start to end all way we got good support. By the Grace of Allah, we completed a successful Umrah. All credit goes to Masum Bhai. I found Jetway Hajj Group while searching the web for a Hajj Kaphela, from the net I mail to Masum bhai & got a response within short times. That's all somehow ...

    Haji Abu Taleb Liton

    Abu Taleb Liton

    DGM, Mamiya-OP (BD) Ltd, CEPZ
  • Good experience and services. All pre-set arrangement helped a lot for smooth completion of 10days Umrah with family. However, better management in Madina will improve satisfaction level further. Overall very good service.

    Haji S M Ziyad Ahmed

    S M Ziyad Ahmed

    Sr. Executive, ROBI Telecom
  • Alhamdulillah, we have performed Umrah & visited Egypt recently with "Jetway Hajj Umrah Group". we are very much satisfied with their service. they have a professional and dedicated service team in Makkah, Madinah & Egypt. All of . . . 

    Haji DR. Md. Shawkat Hossain Khan

    DR. Md. Shawkat Hossain Khan

    Doctor, Kurmitola General Hospital
  • At first, I would like to say Thank you very much...!!! I have performed Umrah with my family last week. The service was incredible. They have a dedicated team in Makkah and Medinah. Special thanks to Masum Vai, and Delwar vai. They kept their commitment. I will definitely recommend this travel agent. Md. Ashikur Hasib, CANADA

    Haji Md. Ashikur Hasib

    Md. Ashikur Hasib

    Private job in Canada
  • Completed UMRAH this March, 2017 with family. Stayed in Jawed El Saqeefah Hotel in Madinah and Mubarak Plaza in Makkah. Both are premium category hotels. Staffs support..

    Haji S. M. Mahfuzur Rahman

    S. M. Mahfuzur Rahman

    Executive Vice President
  • Assalamualaikum, I have performed my Umrah in May 2016 and Holly Hajj in September 2016 through Jetway Hajj Agency.  The beauty of this agency is their commitment. They are so committed to their services from Hotel reservations,  transportation, and other important services. During Hajj many . . 

    Haji MD TAREK RAHMAN

    MD TAREK RAHMAN

    CEO
  • Dear Mr. Masum Billah

     Thank you very much for everything you have done for us. May Allah bless you and increase your ability to help people for their hajj. Insha Allah I will contact you for further Hajj and Umrah in the future.

    Haji Professor Dr. Moududul Haque

    Professor Dr. Moududul Haque

    Neurosurgeon
  • As-Salamu Alaikum. I would like to thank your Company Jetway Hajj Group and personally you for the extended support and professionalism in arranging the hajj program..

    Haji Md. Rashedul Hussain

    Md. Rashedul Hussain

    Vice President, HSBC
  • Jetway Hajj Group had arranged VIP Package for Holy Hajj in this year for three of my family members. They had prepared the entire schedule properly.

    Jetway Team also provide good service & co-operation as per their commitment from the beginning to the end of Holy Hajj in Saudi Arabia...

    Haji A.K.M. Jeaur Rahman

    A.K.M. Jeaur Rahman

    Ex. Senior Vice President( IFIC Bank Ltd.)
  • We Four Of Our Family Members Had Booked With Jetway Hajj Group For VIP 5 star Royal Hajj Package For 2015. The Service Rendered By Jetway Was Very good..

    Haji Syed Shahid Hossain

    Syed Shahid Hossain

    Deputy General Manager
  • The service of the Jetway Hajj group at Makkah & Madinah during our Hajj trip 2011 was cordial & comfortable. They were very much sincere about us. We are happy and recommend them to interested people who want to perform Hajj. We wish their prosperity in this business.

    Haji Engineer Md. Shykul Islam

    Engineer Md. Shykul Islam

    General Manager(Rtd.) BCIC
  • All Testimonials